Virtual Care

We’re here for you from the comfort of your home! Options for virtual care visits with Grand Itasca providers include:

  • E-Visits online visit with your Grand Itasca provider
  • Video visits with your Grand Itasca provider
  • Telephone visits with your Grand Itasca provider
  • OnCare online evaluation with a provider in the M Health Fairview system

E-Visits

What conditions can be treated with an e-visit?

  • acne
  • sinus
  • urinary, bladder or yeast infections
  • cough
  • diarrhea
  • headaches
  • heartburn
  • pink eye
  • recurrent conditions including back pain, depression, and anxiety
 

How do I request an e-visit?

  1. Log into your account at fairview.org/MyChart
  2. Choose “Get care online”
  3. Click “Request an E-visit”

E-visits are completed securely online with your provider using Fairview MyChart.

 

How quickly will I receive a response from my provider?

You'll receive a response within one business day; visits occurring on a weekend are answered on Mondays

 

How much does an e-visit cost?

E-visits are typically covered by insurance. The cost for e-visits vary depending on the time the provider needs to determine the right treatment for you:

  • 5 to 10 min. - $45
  • 11 to 20 min. - $65
  • Over 21 min. - $90
 

Video Visits

What is a video visit?

Video visits are a live video call with your provider. Patients must have a camera on their computer or a smart phone with video capability.

Conditions that are appropriate for video visits include:

  • Follow-up care
  • Medication checks
  • Mental health
  • Smoking cessation
  • Family planning
  • Other conditions and concerns you’d see your provider for
 

How do I schedule a video visit?

Call Grand Itasca at 218-326-7344 to make an appointment.

 

How long do video visits last?

Most video visits are 10 minutes or less.

 

Telephone Visits

What is a telephone visit?

A telephone visit is just that – a phone call with your provider.

Conditions that are appropriate for telephone visits include:

  • Follow-up care
  • Medication checks
  • Mental health
  • Smoking cessation
  • Family planning
  • Other conditions and concerns you’d see your provider for
 

How do I schedule a telephone visit?

Call Grand Itasca at 218-326-7344 to make an appointment.

 

How long do phone visits last?

Most phone visits are 10 minutes or less.

 

Oncare

How does it work?

  1. Log in anytime, anywhere
  2. Complete the online interview
  3. Get you diagnosis within an hour

With OnCare there is no appointment needed. Skip the waiting room and get your diagnosis within the hour.

 

How much do Oncare visits cost?

Virtual visits are $45. And if we don’t think it’s safe to treat your condition online, there’s no charge.

 

What conditions can Oncare treat?

  • Common ailments
  • Eye conditions
  • Female health
  • Sleep health
  • Skin conditions
  • Specialty conditions
  • Stomach & digestive issues
  • Travel health